Skip to main content

Heels and Toes - Website Policies


Effective Date: 11th June 2025
Last Reviewed:
 11th June 2025


This single page contains the full Cookie Policy, Privacy Policy, and Legal Notice for Heels and Toes (https://heels-and-toes.co.uk). Please read it carefully to understand how we collect, use, and protect your data, as well as the terms governing your use of our website and services.


Table of Contents


Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They ensure websites function properly, enhance your experience, provide analytics, and support marketing. Cookies can be session (deleted when you close your browser) or persistent (remain until they expire or are deleted).

2. Types of Cookies We Use

Category
Purpose
Consent Required?
Strictly Necessary
Enable core site functionality, security, and session management.
No
Performance & Analytics
Collect aggregated data on site usage to improve performance.
Yes
Functional
Remember choices (e.g., language, login) for a personalised experience.
Yes
Targeting & Advertising
Build a profile of your interests to show relevant ads.
Yes
Third‑Party
Set by external services embedded in our site (e.g., YouTube, Facebook).
Varies

Examples

    • wordpress_logged_in_* – maintains WordPress user sessions (Necessary)
    • _ga, _gid, _gat – Google Analytics identifiers (Performance)
    • mailchimp_landing_site – tracks newsletter sign‑up origin (Marketing)
    • fbp – Facebook Pixel for remarketing (Marketing)

3. A Full List of Cookies We May Use

We may maintain a live cookie inventory including name, purpose, provider, type, and duration. Contact us to request the latest version.

4. Legal Basis for Processing Cookies

    • Legitimate Interests – strictly necessary cookies
    • Consent – all non‑essential cookies (performance, functional, targeting)

5. How We Request and Manage Your Consent

A cookie banner appears on your first visit, allowing you to accept all, reject non‑essential, or customise settings. Choices are stored for 12 months, after which you will be prompted again. Change preferences anytime via the “Cookie Settings” link in the footer.

6. How to Control or Disable Cookies

    • Use our on‑site cookie manager.
    • Adjust your browser settings (Chrome, Firefox, Safari, Edge) to block or delete cookies.
    • Opt‑out of third‑party advertising via industry tools (e.g., Your Online Choices).

7. Your Data Protection Rights

You have rights to access, erase, restrict, object, and withdraw consent for data collected through cookies. See the Privacy Policy section below for full details.

8. Changes to This Policy

We review this Cookie Policy periodically. Material changes will be highlighted on this page and, where appropriate, notified by email.


Privacy Policy

1. Who We Are

Heels and Toes is a UK‑based line‑dancing organisation.
Data Controller:
 Heels and Toes
Email:
 helen@heels-and-toes.co.uk

2. What Information We Collect

a. Information You Provide Directly – name, email, phone, booking details, newsletter opt‑ins.
b. Information Collected Automatically
 – IP address, browser, device, pages viewed, time stamps (via cookies and analytics).
c. Sensitive Data
 – only when voluntarily provided (e.g., medical info for event safety).

3. How We Use Your Information

    • Respond to enquiries and provide requested services
    • Process event registrations and payments
    • Send newsletters (with consent)
    • Improve website performance and user experience
    • Meet legal and regulatory obligations

4. Legal Bases for Processing

Purpose
Lawful Basis
Event booking & payments
Contract
Marketing emails
Consent
Analytics & optimisation
Legitimate Interest
Accounting records
Legal Obligation

5. How We Share Your Information

We share data only with trusted providers (e.g., payment processors, email services, analytics) under data‑processing agreements compliant with UK GDPR. Data is not transferred outside the UK without adequate safeguards (e.g., UK Addendum to SCCs).

6. Data Retention

Data Category
Retention Period
Contact forms
12 months
Booking records
6 years (tax purposes)
Newsletter lists
Until you unsubscribe

7. Your Data Rights

    • Access
    • Rectification
    • Erasure (“right to be forgotten”)
    • Restriction
    • Portability
    • Objection
    • Withdraw consent

Contact us to exercise these rights. Complaints may be lodged with the ICO (ico.org.uk).

8. Data Security

Measures include HTTPS, firewalls, regular patching, encrypted backups, and role‑based access controls.

9. Third‑Party Links

External sites have their own privacy policies; we accept no responsibility for their content or practices.

10. Updates to This Privacy Policy

Any updates will appear on this page with a new “Last Reviewed” date and, where significant, we will notify you by email.


Legal Notice

1. Website Ownership

Heels and Toes
Email: helen@heels-and-toes.co.uk

2. Intellectual Property

All content (text, images, video, choreography, branding) is owned by Heels and Toes unless stated otherwise. You may not reproduce or distribute content for commercial purposes without prior written consent.

3. Disclaimer

Content is provided for general guidance. Participation in dance activities is at your own risk. Seek medical advice if you have concerns regarding physical activity.

4. Limitation of Liability

We are not liable for indirect or consequential losses arising from use of the website. Nothing excludes liability for death or personal injury caused by negligence or for fraud.

5. Governing Law

These terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the English and Welsh courts.

6. Contact and Complaints

Direct legal complaints or queries to:
Email:helen@heels-and-toes.co.uk

7. Events and Ticketing

By booking, you agree to our event terms. Tickets are non‑refundable except where required by law. We reserve the right to cancel or modify events; if so, refunds or alternatives will be offered.

8. Accessibility

We strive to ensure digital accessibility for all. Contact us if you experience barriers, and we will work to provide the information you need in an accessible format.